The Hawaii Public Housing Authority
helps provide Hawai`i residents with affordable housing and
shelter without discrimination. HPHA does not
discriminate in admission or access to, or treatment or
employment in its programs and activities. HPHA efforts
focus on developing affordable rental and supportive
housing, public housing and the efficient and fair delivery
of housing services to the people of Hawai`i.
The Hawaii Public Housing Authority
does not discriminate against any person on the basis of
disability/handicap, race, ancestry, color, sex, including
gender identity or expression, sexual orientation, familial
status, marital status, national or ethnic origin, religion,
age, or HIV infection.
“The online rent payment service provider has been changed.
The payment webpage looks different from the previous one
and the information saved previously is no longer
available.”
Pursuant
to Emergency Proclamation for COVID-19 signed by Governor
David Y. IGE, dated march 4, 2020, and Supplementary
Emergency Proclamations for COVID-19, dated March 16, 2020,
March 21, 2020, March 23, 2020, March 31, 2020, April 16,
2020, April 25, 2020, May 5, 2020, May 18, 2020, June 10,
2020, July 17, 2020, August 6, 2020, August 20, 2020,
September 22, 2020, October 13, 2020, November 16, 2020,
November 23, 2020, December 16, 2020, February 12, 2021,
April 9, 2021 and guidance from the Centers for Disease
Control and the State Department of Health, the Hawaii
Public Housing Authority’s offices are closed to the public.
All essential employees are working remotely to the extent
possible which, unfortunately, may cause a slight delay in
response time or services.
On March 19, 2020, the Hawaii Public Housing Authority’s
Board of Directors Authorized the Executive Director to
Suspend Existing Rules, Policies, or Procedures Which: 1)
Require Close Contact Between Staff and Individuals, such as
Inspections; 2) Require Tenants to Leave Their Homes for
Extended Periods of Time and Come Into Close Contact with
Others, such as the Community Service Requirement; or 3) May
Create an Undue Burden on Tenants and Staff, For the Purpose
of Delaying Requirements or Services to the Applicants or
Tenants of the Hawaii Public Housing Authority’s Programs,
Subject to Additional Directives or Guidance from the
President, the Governor, and/or the U.S. Department of
Housing and Urban Development to terminate with the
Emergency Proclamation by the Governor of the State of
Hawaii.
The Hawaii Public Housing Authority shall continue to
provide services to the extent possible via electronic means
in an effort to avoid face-to-face interactions between
staff, applicants, and/or tenants. Electronic means
may include any combination of telephone calls, facsimile,
electronic mail, video conferencing, or any other
alternative means of communication which complies with
requirements for social distancing.
For assistance, please email the HPHA at hpha@hawaii.gov or
you may call the following number for assistance:
(808) 204-9042. You can also submit document via U.S. Postal
Service to P.O. Box 17907, Honolulu, HI 96817.
Note that the HPHA’s waiting lists on Oahu are closed and no
applications are being distributed or accepted. Any
request for public housing repairs should continue to be
directed to the property management office.
The following is a list of Hawaii Administrative Rules which
are affected during the time period established under the
Governor’s Emergency Proclamation and any subsequent
Supplementary Emergency Proclamations.
Fraud Alert: Phony Grant Scams
Beware of fraudsters who say you have been
awarded a grant from the Department of Housing
and Urban Development (HUD), but they need an
upfront fee. HUD will never email or call to
“award” you money.
Beware of 'Government Imposter' Scams
HPHA alerted the Attorney General, Honolulu Police
Department and the U.S. Department of Housing and
Urban Development (HUD) so that the State's most
vulnerable population does not fall victim to this
type of scam. The HPHA never requires fees or credit
checks to apply for any of its programs. Potential
applicants for Section 8 or public housing should be
vigilant when asked to provide private information
and should contact the HPHA directly at (808)
832-6040 if they have any concerns about websites,
advertisements, postings, etc.
ATTENTION PHONE SCAMS AND FRAUD ALERT for applicants and
current Section 8 Voucher holders - Please be aware that
Housing Authorities do not charge fees for participation in
the Section 8 program. Housing Authorities won't reach out
to you by phone or email to suggest that you join a waiting
list or pay a fee to be on a waiting list. A Housing
Authority will never ask you to wire money or pay with a
prepaid card. Those are sure signs of scams.
IMPORTANT NOTE: Throughout this web site, Portable Document
Format (PDF) files are used. In order to properly view the
documents, it is necessary to have the latest version of
Adobe Reader installed on your computer, which is available
free of charge at
http://www.adobe.com.
For the visually impaired, Access.Adobe.Com offers free
services to enable the reader to view the files. For further
information on the various accessibility tools available to
you, please go to
http://access.adobe.com.
Contact Information (for all
inquiries including requests for public records)
Hawaii Public Housing Authority, 1002 N. School Street,
Honolulu, Hawaii 96817
