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Honolulu, Hawaii 96817
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Section 8 Wait List — Frequently Asked Questions
I heard that your Section 8 Program will open its waiting
lists. When can I apply?
The HPHA Section 8 Housing Choice Voucher (HCV) Program will
open the following waitlists on October 29, 2020 – November
- Housing Choice Voucher
- Project-Based Voucher – Kuhio Park Terrace (3-bedroom
The on-line application portal will be opened for five days
starting on Thursday, October 29 at 8:00 a.m. and closing on
Monday, November 2, 2020 at 4:30 p.m.
Pre-applications submitted after this period will be
automatically rejected by the system and not accepted to the
wait list. Applications not fully completed (i.e., in the
middle of submission) prior to the closing will be rejected.
Will there be any applicable preferences? What are the
On-line applications for the HCV Waitlist will be accepted
from eligible applicants with the following preference:
• COVID Emergency Lease in Place
To qualify, applicants must:
o Be housed under a current, valid lease agreement
o Have a landlord who has agreed to participate in the HCV
program, including meeting all HCV criteria for unit
inspection, providing valid tax identification information,
and complying with program requirements.
*Applicants will be required to submit a landlord
certification form, signed by both the landlord and
applicant, agreeing to enter into the program. Applicants
can pre-print these forms out here:
**Should a dwelling unit not meet all housing choice voucher
criteria for the authority to enter into a housing
assistance payment (HAP) contract with the landlord, the
family shall be deemed not qualified for the preference.
The Project-Based KPT Waitlist will not be a preference only
waitlist. However, only applicants who meet the requirements
for a 3-bedroom unit will be able to apply at this time. All
other applicants will be cancelled from the waiting list.
What are the income limits to apply for Section 8?
Applicants must not exceed the HUD determined very low area
medium income limits (50% AMI) for the City and County of
How do I submit an application?
Pre-applications can be submitted through the HPHA’s online
application portal at hpha.myhousing.com. Devices such as
mobile phones and tablets with Internet access may be used;
however, not all operating systems support this
pre-application. No pre-applications will be accepted at the
Housing Authority’s office.
What information will I need to provide in the online
In order to make your application process go more smoothly
you should be prepared by having the following information
- names of household members (full first, middle, last
- dates of birth for all household members; and
- Social Security Numbers available for all persons listed
on your pre-application
- Monthly gross income (before taxes) for each source of
income for all persons listed on your pre-application. You
must list all sources of income individually.
No applications will be accepted that do not meet the
published application requirements.
You must submit a completed pre-application between 8:00
a.m. on October 29, 2020 and 4:30 p.m. on November 2, 2020.
Print your receipt or write down your Pre-Application
Confirmation Number. A confirmation receipt is issued
immediately after the pre-application is submitted. Print or
screen shot and save this confirmation.
I have a Portal Account. How do I apply?
If you have an active myhousing Portal Account, you must
apply through your portal account. When logged into your
account, go to “Update Application”. It will show you a
current list of all waitlists you are currently on, and the
open waitlists. You must press the “Submit” button as the
last step in order to fully apply to the waiting list.
If unsure if your account is active and apply through the
WebApp, the system will display a message directing the
applicant to apply by logging into their account.
If you applied for a past HPHA waitlist online and never
created a portal account, you must create one before
applying. Set up an account or to log into your portal
account, click here:
Does submitting a pre-application mean I’m on the waiting
No. Submitting a pre-application means your household will
be eligible to participate in the lottery for placement on
the waiting list. Following the closing of the waitlist,
HPHA will randomly select a predetermined number of
pre-applications to be placed on the waitlist. The order of
all applicants selected to be on the wait list will be by
random assignment. Issuance will continue until the waitlist
has expired, or the HPHA has leased available vouchers.
HPHA anticipates the number of applicants to be randomly
selected onto the waitlist as follows:
- HCV: 3,000 households
- KPT Project-Based: 200 households
Visit the HPHA’s website at
www.hpha.hawaii.gov for more
information about our programs. Complete the pre-application
on-line at hpha.myhousing.com by clicking on “Start Here”.
When will I know if I made it onto the waitlist?
Applicants will be notified by email or mail within ten
business days of their status.
Is there a separate Section 8 program for the disabled?
There is only one Section 8 Housing Choice Voucher Program
that HPHA administers. That program encompasses all types of
families to include those families who may have a disabled
family member. For more information on fair housing issues
for the disabled, see "Fair Housing Issues" below.
Applicants who need a reasonable accommodation to apply may
request on by contacting the HPHA for assistance at
(808) 832-6040 or by emailing:
The Application Portal has been translated into 12 different
languages, which are accessible from the first page of the
Interpreters have been scheduled to assist with LEP
applicants needing assistance via zoom at the following
dates and time below:
|Thursday 10/29||9 am – 11 am||Marshallese|
|CLICK HERE FOR ZOOM MEETING||Meeting ID: 949 5559 9289||Passcode:|
|To Call: +1 253 215 8782||Meeting ID: 949 5559 9289||Passcode:|
|Thursday 10/29||1 pm – 3 pm||Cantonese|
|3 pm – 4:30 pm||Vietnamese|
|CLICK HERE FOR ZOOM MEETING
||Meeting ID: 999 6083 2602||Passcode:|
|To Call: +1 669 900 6833||Meeting ID: 999 6083 2602||Passcode:|
|Friday 10/30||9 am – 11 pm||Chuukese|
|CLICK HERE FOR ZOOM MEETING||Meeting ID: 949 5559 9289||Passcode:|
|To Call: +1 669 900 6833||Meeting ID: 956 6919 3588||Passcode:|
|Friday 10/30||1 pm – 3pm||Korean|
|CLICK HERE FOR ZOOM MEETING||Meeting ID: 951 8931 4959||Passcode:|
|To Call: +1 669 900 6833||Meeting ID: 951 8931 4959||Passcode:|
How many people can live in my unit to qualify?
The applicant family must meet occupancy standards and may
not be underhoused. When assessing occupancy, a family may
not have more than two people per bedroom, with the living
room counting as a bedroom, occupying the unit space. This
is different than assessing eligible voucher size, which
shall take into account persons of the opposite sex and
Example: A the smallest unit a family of ten may be approved
to occupy is a 4-bedroom unit. Two people per bedroom plus
two in the living room. If there are ten people living in a
unit with less than 4-bedrooms, they will be deemed
ineligible under the Preference.
Does HPHA's Section 8 HCV program cover all the islands?
The HPHA Section 8 HCV program only covers the island of
Oahu. However, each county government does administer their
own Section 8 HCV program. In addition to HPHA, the City and
County of Honolulu offers Section 8 HCV assistance. You can
go to http://www.hawaii.gov to obtain information on each
counties' Section 8 Housing Choice Voucher Program.
What is a utility allowance and how do I apply for it?
A utility allowance is an additional subsidy the HPHA
provides participants and is assessed based off a yearly
study of average utility usage in the state by unit size.
The utility allowance is automatically provided to a
participant family if the utility is not included in the
What is HPHA's new monthly utility allowances?
Click this link for the most recent utility allowances.
I have a complaint with my current Section 8 Housing Choice
Voucher landlord. Who can I contact?
As a tenant, your lease is with your landlord or an owner of
the property. HPHA is not a party to your lease. You and
your landlord should try to work out any problems you may
have. You are covered under the Residential Landlord -
Tenant Code. You can go to
more detailed information on the code. For other Residential
Landlord - Tenant Code related information, you can call
I recently lost my income and currently qualify under the
income. What will happen if I get a new job in a couple of
months? Do I lose the voucher?
No, not necessarily. Income eligibility limits apply during
the application process. You will lose your voucher once
your income increases to a point where your portion of the
rent covers the full monthly rent amount for a period of six
months and HPHA pays zero. After six months, if your rent
portion remains the unchanged, you will be graduated out of
What if my landlord decides not to rent my unit to me next
year? Will I lose the voucher?
No. If your landlord decides not to rent to you after your
initial lease year, you will be issued a voucher and are
allowed to move and find a new unit. Your new unit will need
to meet the same inspection standards and the landlord must
be willing to accept a new Section 8 voucher.
I am a little behind in rent. Can the voucher be used to pay
for back rent?
No. The HPHA’s Housing Assistance Payments may not be
applied retroactively. Participants may apply any additional
income they have, once on the program, to any back payments
owed to the landlord. There are many available housing
relief programs that can be found on the Aloha United Way
How will my unit be inspected to determine whether it meets
Housing Quality Standards?
At this time, your landlord will only be required to certify
that there are no known life-threatening conditions in your
When it is time to inspect your unit, you will receive a
letter in the mail specifying the inspection date and hours.
An adult member of the household must be present for the
inspection to take place. The inspector will be equipped
with face mask, face shield, gloves, and foot covers to
assist with health and safety.
What if the landlord tries to raise the rent after hearing
about the Section 8 program? Can I still qualify?
The rent used to determine eligibility will be what you are
paying at the time of application. The rent must meet
payment standard and rent reasonableness requirements. If,
after your initial lease term on the program expires, your
landlord wants to raise your rent, the rent increase must
pass a rent reasonableness evaluation and be approved by the
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